PRIVACY POLICY

Introduction

Welcome to London Voice! We are committed to protecting your privacy and ensuring you understand exactly what information we collect about you, how we use it, and how we protect it. This Privacy Policy applies to all interactions on the London Voice platform, including the use of our mobile application, website, and participation in our citizens' assemblies, meetups, hackathons and events.

Information We Collect

• Personal Information: We only collect personal information that you choose to provide our platform. This may include your name, email address, and any other details necessary for registration.

• Usage Information: We collect information about your interactions with our services.

• Technical Data: We collect technical data which may include URL information, cookie data, your IP address, the types of devices you are using to access our application, and unique device identifiers.

How We Use Your Information

• To Provide Services: We use your information to operate, maintain, and provide the features and functionality of the London Voice platform.

• Communication: If you have opted in, we may use your information to communicate with you about updates, services, and upcoming events that may be of interest to you.

• Research and Development: We use the information to understand how our services are used, track bugs, improve our services, and develop new features and functionalities.

Sharing Your Information

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis etc.

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Aggregated Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with researchers or for statistical analysis.

Data Retention

We retain personal information only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods mandated by law, contract, or similar obligations applicable to our business operations.

Security of Your Information

We take reasonable measures to protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free.

Your Rights

You have the right to access, correct, or delete the personal information we collect. You can also object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: 

Email: hello@factorylabs.org

Address:
Factory Labs Ltd
Formal House, 60 St. Georges Place
Cheltenham
Gloucestershire
GL50 3PN